Topic
Session
ePoster Viewing
Presenter

Inspiring change with patient reported experience measures for occupational therapy practice: findings and recommendations from a humongous scoping review.

Introduction: The WFOT is concerned with quality performance within the occupational therapy profession including patient satisfaction with experience. Globally healthcare systems are increasingly acknowledging the importance of delivering patient and family-centred care to improve all dimensions of quality. The inclusion of patient experience is an integral component of QUEST, developed by WFOT. Patient Reported Experience Measures [PREMs] capture experiences with care received, recognising the subjective nature of experience from the service recipient and carer perspectives. While patient centred practice is a core tenant of occupational therapy there is limited guidance on PREMs for global use within occupational therapy.

Objectives: To identify PREMs used with patient population defined patient cohorts, (paediatric – older patients), analyse characteristics, and synthesize findings relevant to occupational therapy, supporting the use of QUEST.

Methods: Using the PRISMA-ScR guideline, a systematic search of Medline, Embase, Cochrane, CINAHL, and PsychInfo, (inception to June 2024) articles were screened by three independent reviewers with Covidence. Extracted data will be synthesized inductively, tabulating PREMs by geography, type, domains, characteristics and patient cohorts.

Results: The search identified 19,907 articles after removing duplicates. To date all have been screened, with 541 for full-text review to be completed by December 2025.

Conclusions: Preliminary results identified a broad range of existing PREMs across diverse practice settings and geographic locations. Despite occupational therapy’s characteristic priority for holistic and patient-centred care, limited specific literature was identified. Heterogeneity in terminology complicated study selection and highlighted a need to refine definitions to ensure accuracy in future research and consistency in practice. Findings are relevant to inform care improvement and aid selection and use of PREMs in occupational therapy